21+ only, ID checked before shipping.
Every Geek Bar Shops order goes through an adult verification (21+) step. You upload a photo ID after you order, a person reviews it, and the order ships only once it is approved.
Geek Bar Shops sells Geek Bar vapes to US adults 21 and older only. Adult verification (21+) required — ID verified before your order ships. After checkout you upload a photo of a government-issued ID; orders stay on hold until it is approved, then go to the carrier within one business day. Orders that fail verification are cancelled and refunded. Returning customers who were already verified pass automatically.
How the 21+ check works
| 1. Place your order | Checkout as normal. Nothing ships yet. (At checkout) |
|---|---|
| 2. Upload your ID | The order confirmation page asks for a photo of a government-issued ID. (Right after checkout) |
| 3. Email reminder | If you skip the upload, we email you a secure upload link, then one reminder. (About 15 minutes after the order, reminder after 24 hours) |
| 4. Manual review | A person on our team checks that the ID shows you are 21 or older. (Business days) |
| 5. Ship or cancel | Approved orders go to the carrier. Orders that fail the check are cancelled and refunded. (Within one business day of approval) |
Facts at a glance
- Minimum age: 21, for every device, including the 0% nicotine Pulse Zero.
- The check happens before your order ships.
- Returning customers who passed once are not asked again.
- Shipping area: the 50 US states, no PO boxes, APO/FPO or international addresses (see the Geek Bar Shops shipping policy).
- A cancelled order is refunded; it is never shipped.
Age verification questions
How old do you have to be to buy a Geek Bar from Geek Bar Shops?
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21 or older. Geek Bar Shops sells to US adults 21+ only, including the 0% nicotine Pulse Zero.
How does Geek Bar Shops verify my age?
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After you place your order, the order confirmation page asks you to upload a photo of a government-issued ID. If you skip it, we email you an upload link about 15 minutes later and a reminder after 24 hours. A person on our team reviews the ID, and the order only ships once it is approved.
Does my order ship before my ID is approved?
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No. Orders stay on hold until the ID check is approved. Approved orders are handed to the carrier within one business day.
What happens if my ID is not approved?
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If we cannot confirm you are 21 or older, the order is cancelled and refunded.
Do returning customers have to upload ID again?
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No. Once a customer has been verified, later orders pass the check automatically.
Questions about your ID check
Email us with your order number for a first reply within 24 hours on business days. Returns and damaged-on-arrival claims are covered on the refund & returns page.